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Shift Staffing
WHMIS
AI Copilot
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Daily Matrix
understaff
optimum
overstaff
1024 hrs
Meeting
Distribution
| POST | MATRIX | SCHEDULE |
|---|
| MATRIX | 0 | 0 |
Staffing Daily Insights
T1
Afternoon
05:00 – 08:00
Great work! Sufficiently staffed
T1
Afternoon
08:00 – 11:00
understaffed by 0
T1
Afternoon
11:00 – 14:00
overstaffed by 0
T1
Afternoon
14:00 – 17:00
Great work! Sufficiently staffed
T1
Afternoon
17:00 – 20:00
Great work! Sufficiently staffed
T1
Afternoon
20:00 – 23:00
Great work! Sufficiently staffed
T1
Afternoon
23:00 – 02:00
Great work! Sufficiently staffed
Absenteeism
Staff
Day (Hours)
Scheduled Hours
0
Sick
2
Vacation
5
LOA
0
Extended Coverage
20
Actual
13
Variance
Training Modules
WHMIS
50%
Customer Service
78%
Security Refresher
90%
Staffing Strength
Reports
Staff
Training
Map
Requests

Insights
3 New Insights
Management
On
Shift
John Doe
0800-1700
T1/T3
On
Shift
John Doe
0800-1700
T1/T3
Off
Shift
Jane Smith
0900-1800
T1/T3
Off
Shift
Jane Smith
0900-1800
T1/T3
Off
Shift
Jane Smith
0900-1800
T1/T3
On
Shift
Michael Johnson
0800-1700
T1/T3
Requests
| ADP# | AGENT NAME | POST | SHIFT TIME | STATUS | YTD SICK | FEEDBACK |
|---|---|---|---|---|---|---|
123456 | John Doe | Agent | Day Shift | Working | 5 | none |
789012 | Jane Smith | Supervisor | Night Shift | Not Working | 3 | none |
123456 | John Doe | Agent | Day Shift | Working | 5 | none |
789012 | Jane Smith | Supervisor | Night Shift | Not Working | 3 | none |